Running system diagnostics

Corporate Compliance and Corporate Admin will be retired on 31 March 2024.
You won't be able to use either software after 31 March 2024. Learn what this means for you

To run the system diagnostics

Click Start > Programs > MYOB Accountants Office > Corporate Compliance Utilities > Utilities.
Click System Information on the Task Bar.
Click Diagnostics list on the Task Bar.
Click RunDiagnostics. The system reads the various settings and configuration files of your server or workstation and produces a diagnostic log.

To view the Diagnostic log and Detailed Information

To view the Diagnostic log, click View diagnostics log on the Task Bar, under the System Information heading. The top of the screen shows the full path and file name of the text file created.

To view the breakdown of the various system components analysed, click the Detailed information task then click on the required tab to view the details of that system area.

The components analysed are:

System
Operating System
Internet Explorer
Adobe Reader
Network Configuration
.Net Framework
Logical Disk Drives
Printers
Modem
MDAC
Install Details
MSDE / SQL Server
.config Files
Error logs
Application Files
Crystal Reports
KdTele Modem Control
Logical Memory Configuration
System Catalog.