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Running system diagnostics

Corporate Compliance and Corporate Admin will be retired on 31 March 2024.
You won't be able to use either software after 31 March 2024. Learn what this means for you
To run the system diagnostics
  1. Click StartPrograms > MYOB Accountants Office > Corporate Compliance Utilities > Utilities.

  2. Click System Information on the Task Bar.

  3. Click Diagnostics list on the Task Bar.

  4. Click RunDiagnostics. The system reads the various settings and configuration files of your server or workstation and produces a diagnostic log.

To view the Diagnostic log and Detailed Information

To view the Diagnostic log, click View diagnostics log on the Task Bar, under the System Information heading. The top of the screen shows the full path and file name of the text file created.

To view the breakdown of the various system components analysed, click the Detailed information task then click on the required tab to view the details of that system area.

The components analysed are:

  • System

  • Operating System

  • Internet Explorer

  • Adobe Reader

  • Network Configuration

  • .Net Framework

  • Logical Disk Drives

  • Printers

  • Modem

  • MDAC

  • Install Details

  • MSDE / SQL Server

  • .config Files

  • Error logs

  • Application Files

  • Crystal Reports

  • KdTele Modem Control

  • Logical Memory Configuration

  • System Catalog.

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