Sending documents to your client

Open MYOB AE/AO on your desktop.

Select one or more documents to publish to your client portal. See Selecting documents to publish to your portal.

1. If you’ve already created your client portal, then the Publish to Client Portal Name Portal page in MYOB AE/AO Live displays.

2. If you haven’t created a portal for your client, you’ll be prompted to select whether to:

   • create one for your client, or
     You’ll be directed to the Create Portal page to create your client portal

   • add them to an existing portal.
     You’ll then be prompted to select the portal to which you wish to add your client to and click Add. After confirming the addition to the selected portal, you can edit the client portal.The client you’ve just added will be identified with a symbol.
     All existing full access users of the client portal will be able to see the new client’s documents. The Publish to Client Portal Name portal page in MYOB AE/AO Live opens where Client Portal Name is the name of the client portal that you are publishing documents to. The client name is listed directly below the page heading. The documents you selected to publish from your desktop product are listed within a table.

For each document:

Click Publish. A message will be displayed across the top of the page that the documents have been published successfully.
On your portal:

• The documents will be listed on the Documents > Sent page of your portal.

• The documents will be listed on the Documents > Received page of your client’s portal.

On your desktop MYOB AE/AO:

• Once the current latest version of the document has been published to the portal, an  icon is placed next to the document on your Clients > Documents tab and the Versioning page of Document Manager.

• An  icon is placed next to a document on the Clients > Documents tab, where an earlier version of the same document has been published to the client portal.