Known issues with Client Accounting

Discrepency in the motor vehicle expense workpaper

When the account picker is used, a discrepancy occurs in the amount if an account code balance has been adjusted for GST and the journal has been posted. The GST will be added to the account balance and the workpaper will remain unreconciled. 

We fixed this issue on 19 January 2026.

In the Motor Vehicle Expense workpaper

1. There is a new display-only field - Show selected accounts that appears only if you’ve selected accounts.

2. Enter the values manually in the Amount column. Previously, the Amount column was auto-filled with the total of the accounts you selected.

What to do after the update?

If you’ve used the account picker, complete the Amount column manually using the balance from the Selected account balance column.

Your existing account picker selections will remain, and you don’t need to reselect your accounts.

If GST has already been applied, enter the account balance before the GST adjustment in the Amount column.