Resetting a user password

Reset a password using the Forgot Password option
  1. On the MYOB Practice Management login page, click Forgot Password and follow the steps for requesting a new password.

  2. Follow the steps in the email you’ll receive to finish changing your password.

Reset a password if you don't have the Forgot Password option

The account administrator can reset a password if the user doesn’t have the Forgot Password option. 

  1. Select the settings menu on the top-right of the page and choose Administration.

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  2. Click User List.

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  3. Click the user name in the list.

  4. Click Reset Password in the Extended Information section. The user will receive an email and can follow the prompts.