Accountants Enterprise only
The following procedure is used to reallocate payments to the correct invoice after payments have been incorrectly allocated against another invoice.
Select Bookkeeping > Creditors > Creditors Payment on the main menu. The Payments window opens.
Select the Ledger option. The Payments window changes to the Ledger window.
Select the Company from the drop-down.
Enter the Supplier Code or the Supplier Name, then press [Enter]. When one is entered correctly, the other displays automatically. A list of all outstanding invoices and unallocated cash for the selected supplier is displayed.
Click the Show Zero checkbox. A list of all transactions for the supplier are displayed, with invoices at the top and payments below.
Click the invoice with the incorrect payment allocated to it and press [F2]. The invoice is displayed along with the associated cheque payment.
To revert to the previous view, press [F2] again.
Select the cheque.
Click Unallocate. The Tax on Unallocated Cash window opens.
Select the tax rate.
Click OK. The invoice now displays as unpaid.
Press [Ctrl] and select the invoice you want to allocate the payment to, then select the cheque.
Click Allocate. The correct invoice is now paid.
Click Close. The Ledger window closes.