We've fixed an issue with Tax Manager incorrectly identifying data integrity issues during a scheduled or manual bulk download. For more information, see Tax Manager incorrectly identifies data integrity issues.
We strongly recommend you install this hotfix to get the best out of Tax Manager's performance.
Read through this install guide before you begin installing this update. It will help you plan the tasks required.
Ensure you have administrator access to the server where MYOB AE/AO is installed.
Go to my.MYOB and download the MYOB Tax Manager Hotfix 45908407 – Install file and save it to your server location where you installed MYOB AE/AO.
Double-click the executable to start the installation. The Welcome to the InstallShield Wizard window appears.
Check that the .dll file installed in the TaxManagerService folder matches the modified date as shown in the screenshot below.
The default location is C:\Program Files (x86)\MYOB\TaxManagerService.
Please note, these errors can depend on your browser setup.
If this problem persists, please contact our support.