MYOB AO 2020.0—Upgrading your existing AO (Australia)
These instructions for MYOB Accountants Office (AO) explain how to upgrade an existing MYOB AO installation to the latest version.
The MYOB AO Installation Wizard will guide you through the installation process.
Install MYOB AO on the computer which has your existing MYOB AO database. If you have a network this is usually your server.
If you run MYOB AO on more than one PC, install MYOB AO on all other computers which run MYOB AO.
You must run the installation on the computer that will store your MYOB AO database. If you have a network this is usually your server. See What is my system setup? for more information on your system setup.
Download the MYOB AO 2020.0 (5.4.35.161) - Lite Install file from my.MYOB.
Exit all programs and reboot the computer you are going to install MYOB AO on to ensure a clean environment.
Log on to the computer as the administrator.
Select the region that applies to you so the correct software for your region is installed and click Next. The Welcome - Licence Agreement window opens.
At the bottom of the installer screen there are links to the Release Notes.
Read the Licence Agreement carefully, select I have read and accept the licence agreement then click Next.
Click Upgrade now to start the installation.
The installation may take more than an hour to complete. Ensure that you have allocated enough time for the installation.
When the MYOB AO installation is complete, click Finish.
If you’re using a proxy server you don’t need to change the ClientFrameWork.exe.config file in the server Deploy folder see Proxy Server Information.
If you are prompted to restart your computer, make sure the Restart now checkbox is selected before clicking Finish.
Restarting each computer after completing the installation will help to avoid any issues using your MYOB software. See What is Enable Linked Connections and Open File - Security Warning for more information.
- If you disabled your anti-virus/malware programs before you installed MYOB AO, re-enable it before continuing.
If you have a network setup and you are running MYOB AO on more than one computer, perform a Workstation installation to update the local deploy folder.
Instructions on how to log into MYOB AO are launched in a browser window or see Logging into MYOB AO.
An upgrade can either be done by Auto update when you open MYOB AO or you can run a Manual update.
There are changes to workstation installations as part of this release, refer to workstation install changes for further information.
If you see this screen, automatic workstation updates have been disabled for your practice, so you should run a Manual update on your workstation.
If you see this screen when you open MYOB AO, automatic workstation updates are enabled at your practice:
Click Yes to update your workstation automatically.
Click No and you will need to run a Manual update (see below).
The workstation updates for all MYOB AO products are combined into one file for this installer. The file is located at \MYOBAO\AOSQL\WorkstationInstall\setup.exe.
After the server installation, a manual workstation update should be performed on all workstations that you want to have access to the latest MYOB AO products, in the following instances:
if you’re installing MYOB AO on a new workstation for the first time.
if the workstation link is not operational.
if the automatic update can’t proceed and you’re prompted to run a manual install.
Instructions
Ensure that you have read the information in General preparations.
Log into the workstation as administrator.
Navigate to \MYOBAO\AOSQL\WorkstationInstall\setup.exe on your server or computer where the server installation was performed.
Double-click setup.exe. The Licence Agreement window opens.
Read and accept the Licence Agreement by selecting the I have read and accept the licence agreement checkbox.
Click Next. The Ready to Install window opens.
Click Install Now. The Installation Progress window opens.
If you receive the message, If you receive an “Open file security” warning message when opening MYOB Accountants Office Workstation, it is recommended that you restart your computer, click OK.
On completion, the Installation Complete window opens.
Click Finish. The workstation installation is complete.
You’ll be prompted for the following information once the main installation of MYOB AO is complete:
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Select the Is this server the File Store Server? checkbox, then click Finish
If you have already have Document Manager on your server, you will see this screen. Select Reinstall and click Next.
The repair is complete. If you don’t already have it, you will be prompted to install Adobe iFilter version 9.0 x64.
Select the checkbox and click Finish.
The PDF iFilter ensures that PDF documents will be indexed and therefore searchable in Document Manager.
Install the document file store on a different server:
Deselect the Is this server the File Store Server? checkbox, and click Finish to complete the installation.
Run the Configuration tool on your chosen server from C:\MYOB\Knowledge Management\Document Manager\Server\Utility\DM_Config.exe or C:\MYOBAO\AOSQL\Knowledge Management\Document Manager\Server\Utility\DM_Config.exe.
Read and accept the Licence Agreement.
Select the SQL Server instance that contains your MYOB Accountants Enterprise database.
Enter the location and details of the port number for your Document Manager document file store and indexing service.
Follow the onscreen instructions to complete the installation. If you don’t already have it, you will be prompted to install Adobe iFilter version 9.0 x64.
Click Next through the installer screens until it completes.
The PDF iFilter ensures that PDF documents will be indexed and therefore searchable in Document Manager.
Run a workstation install on each workstation that uses Document Manager. The file is located at C:\MYOBAO\AESQL\WorkstationInstall\setup.exe.
You’ll only need to do this the very first time. On successive upgrades, the workstation update will occur automatically when you access MYOB AO.The Adobe PDF iFilter installer will open, click Next through the next few screens until the install is complete.