Release date—August 2021
This is a special release (5.4.39) for Accountants Office clients to enable the MYOB Practice Tax components.
- Check that your computer meets the system requirements.
Ensure that you have MYOB Logins configured for your practice. See Logging into MYOB AO.
This installation creates and configures a new tax ledger for the coming year. You must prepare your current tax ledger for rollover to the new ledger. Run the Bulk Return Edit (see Preparing for end-of-year tax installation) to mark returns that are to be excluded from the new ledger.
Backing up the MYOB AE or AO database data, using Maintenance > Backup > Back Up Now (if you're upgrading MYOB AO).
- Make sure you understand how your system is configured. You need to know if you are installing on a:
Standalone computer or Terminal Server network
Client Server network or Peer to Peer network
See What is my system setup? if you are unsure of your system setup.
For information on the new registry setting, see What is Enable Linked Connections?
Disable your anti-virus / malware program before running the install.
Ensure your regional settings for format and location are set to Australia or New Zealand (depending on your location).
Make sure that you have internet access.
Allow sufficient time for installation. It may take more than an hour to complete.
To ensure that your database is upgraded correctly, you MUST reboot the computer which has your existing MYOB AO database.
- Make sure that your Windows login has administrator rights when performing the installation.
The installer requires a minimum of 4GB of free disk space on the local disk of your server.
Upgrading Accountants Office
You must run the installation on the computer that will store your MYOB AO database. If you have a network this is usually your server. See What is my system setup? for more information on your system setup.
Download the MYOB_PracticeTax_2021.0a Lite file from my.MYOB.
Exit all programs and reboot the computer you are going to install MYOB AO on to ensure a clean environment.
Log on to the computer as the administrator.
Select the region that applies to you so the correct software for your region is installed and click Next. The Welcome - Licence Agreement window opens.
At the bottom of the installer screen, there are links to the Release Notes.
Read the Licence Agreement carefully, select I have read and accept the licence agreement then click Next.
Click Upgrade now to start the installation.
The installation may take more than an hour to complete. Ensure that you have allocated enough time for the installation.
When the MYOB AO installation is complete, click Finish.
If you are prompted to restart your computer, make sure the Restart now checkbox is selected before clicking Finish.
- If you disabled your anti-virus/malware programs before you installed MYOB AO, re-enable it before continuing.
If you have a network setup and you are running MYOB AO on more than one computer, perform a Workstation installation to update the local deploy folder.
An upgrade can either be done by Auto update when you open MYOB AO or you can run a Manual update.
There are changes to workstation installations as part of this release, refer to workstation install changes for further information.
If you see this screen, automatic workstation updates have been disabled for your practice, so you should run a Manual update on your workstation.
If you see this screen when you open MYOB AO, automatic workstation updates are enabled at your practice:
Click Yes to update your workstation automatically.
Click No and you will need to run a Manual update (see below).
The workstation updates for all MYOB AO products are combined into one file for this installer. The file is located at \MYOBAO\AOSQL\WorkstationInstall\setup.exe.
After the server installation, a manual workstation update should be performed on all workstations that you want to have access to the latest MYOB AO products, in the following instances:
if you’re installing MYOB AO on a new workstation for the first time.
if the workstation link is not operational.
if the automatic update can’t proceed and you’re prompted to run a manual install.
Ensure that you have read the information in General preparations.
Log into the workstation as administrator.
Navigate to \MYOBAO\AOSQL\WorkstationInstall\setup.exe on your server or computer where the server installation was performed.
Double-click setup.exe. The Licence Agreement window opens.
Read and accept the Licence Agreement by selecting the I have read and accept the licence agreement checkbox.
Click Next. The Ready to Install window opens.
Click Install Now. The Installation Progress window opens.
If you receive the message, If you receive an “Open file security” warning message when opening MYOB Accountants Office Workstation, it is recommended that you restart your computer, click OK.
On completion, the Installation Complete window opens.
Click Finish. The workstation installation is complete.
Do you use Statutory Reporter Formats and have installed our latest update?
You may receive the following error during the install, click OK to continue. This error message refers to the latest Statutory reporter install and MYOB Practice Tax 2021.0a (5.4.39) will install correctly.
You need to install the Statutory Reporter Formats—Australia update again after installing MYOB Practice Tax 2021.0a (5.4.39).
Checking the version numbers
Open MYOB AO.
Select Help > About from the menu bar.
The install version should be 2021.0a.
The version number should be 220.127.116.11.
- Click the Plugins button to access the version number of individual products.
2021.0a (for a 2021 tax return)
(AU) Tax Homepages
Wherever possible it is a good idea to restart the server after the installation is complete. This will also restart any MYOB services for the PLS.