Accessing the MYOB Community Forum
This support note applies to All MYOB AE/AO and Practice products
The MYOB Community Forum is an online community tool where you can exchange tips and tricks, or get answer to questions from your fellow accountants and bookkeepers.
The MYOB Community Forum is available 24/7 to help you connect with your colleagues and peers around the country.
The MYOB team monitor and respond to conversations during normal business hours to provide additional help when required.
It's easy to use, so why not get started now?
This knowledge base article provides a guide to access and use the MYOB Community Forum.
Please do not post any client sensitive data such as client Name, DOB and TFN details.
Sign in to my.MYOB, Australia or New Zealand. The my.MYOB page opens.
The User Name and Password are the same details you use to access Knowledge Base articles.If you already have an existing account on http://community.myob.com, and then refer to Step 4.
Select Community Form hyperlink located under the Useful links section.
If you already have a community forum account it will log you straight in, and continue to Step 4.
If you do not have a community forum account the following screens will appear.
Create a Screen Name and read through the terms and conditions. If you agree, select the checkbox "I have read, and agree to abide by the Rules of Participation" and click Submit.
Click Go To drop down arrow and scroll down to I'm an Accountant category.
Select either Accountants Enterprise or Accountants Office board that you wish to participate. The Community Forum window displays.
You can add the Forum board to your Favorites by selecting Options > Add to My Favorites Boards.
To post a new discussion topic, complete the following steps:
Click New Message. The Post Message window appears.
Enter the Subject and Body of the post and click Post when complete.
Just like an email, you can use the basic formatting techniques such as sending attachments, using hyperlinks, bold, italics etc.To help understand your query and provide you with an accurate and timely response, where possible please provide exact error message, the product version you are using along with thorough details of when and how you experience the issue