Adding a document based on standard and stationery creates two Word documents
This support note applies to:
- AO Document Manager (AU)
- AO Document Manager (NZ)
- AE Document Manager (NZ)
- AE Document Manager (AU)
In MYOB Document Manager when adding a document (letter, fax, workpaper etc) based on a standard and a stationery, two MS-Word documents may appear: one with the stationery and one with the standard.
This is caused by an incorrect setup of those templates, where bookmarks were not used correctly to join the two documents.
To resolve this issue open the templates in Intranet Administration and add the correct bookmarks.