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AE Ledger file slow due to large chart of accounts

This support note applies to:

  • AE Statutory Reporter (AU)
Article ID: 39186

After migrating an AE Accounts ledger to AE ledger, you may experience slowness when using the Client Accounting modules where the ledger has a large chart of accounts and occurs even where a large portion of the accounts are unused.

If you're experiencing this issue, delete the unused accounts. You can do this in one of two ways:

  • Click Launch AE Ledger on the Tasks bar of Client Accounting and follow the menu path Settings > Accounts List > Maintenance on the cashbook website. Select the unused accounts you want to delete then click Bulk Delete.

  • If you haven't performed any work you can also delete the unused accounts in AE Accounts then re-migrate the ledger.

We're aware of this issue and we're looking into a solution.

MYOB INTERNAL STAFF ONLY

Insert PR# 155361738322

SR# 154628369837

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