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Approval required option missing in Intranet

This support note applies to:

  • AE Document Manager (NZ)
  • AE Document Manager (AU)
Article ID: 39090

In MYOB Intranet Administration you may find that the Approval required button in the document properties is missing.

This issue can occur if one of registry keys are missing on the affected workstation.

We’ve addressed this issue in MYOB Document Manager 5.4.27. Download the latest release from my.MYOB Australia or New Zealand

To add a registry key
  1. From the Start menu select Run.
  2. Type regedit and click OK.
  3. Navigate to the registry key as per the your workstation configuration.


    Navigate to the registry key

    32 bit


    64 bit

  4. Right click on the Central folder and select Edit > New > String Value and enter the following:

    Value name


    Value data


  5. Click Close on the Registry Editor window.
  6. Reopen Intranet Admin and the Approval option should appear under Properties of Documents.
You will need to perform these steps on all affected workstations. 


Insert PR# 153119343492

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