Approval required option missing in Intranet

This support note applies to:

• AE Document Manager (NZ)
• AE Document Manager (AU)

In MYOB Intranet Administration you may find that the Approval required button in the document properties is missing.

This issue can occur if one of registry keys are missing on the affected workstation.

We’ve addressed this issue in MYOB Document Manager 5.4.27. Download the latest release from my.MYOB Australia or New Zealand. 

To add a registry key

1. From the Start menu select Run.
2. Type regedit and click OK.

3. Navigate to the registry key as per the your workstation configuration.
    

   Workstation	Navigate to the registry key
   32 bit	HKEY_LOCAL_MACHINE\SOFTWARE\MYOB\Central
   64 bit	HKEY_LOCAL_MACHINE\SOFTWARE\WOW6432Node\MYOB\Central

4. Right click on the Central folder and select Edit > New > String Value and enter the following:

   Value name	SEGMENTATION
   Value data	AE

5. Click Close on the Registry Editor window.
6. Reopen Intranet Admin and the Approval option should appear under Properties of Documents.

You will need to perform these steps on all affected workstations.