Bill To Person/Bill To Client name not appearing on a bill

This support note applies to:

• AO Practice Manager (NZ)
• AO Practice Manager (AU)
• AE Practice Manager (NZ)
• AE Practice Manager (AU)

In MYOB Practice Manager you may find that the client name that normally appears on an invoice may disappear after changing the invoice Style in Stage One of the bill.

When you create a bill and either use the default style or select a different style in Stage One of the bill and continue through to Stage Four of the billing wizard, you will see the client name appear in the Bill To Client field.
At this point, if you use the back key to go back to Stage One of the billing wizard and change the style to another selection, you will immediately see the value in the Bill To Client field disappear from this screen.

Should you need to change the Style that was initially selected on the bill, do not use the Back key to go back to Stage One of the bill and change this. Instead, continue to Stage Five and click Finish and then change the Style in the final screen (on the right hand side of the screen) and the Client Name will hold.