This support note applies to:
AO Practice Manager (NZ)
AO Practice Manager (AU)
AO Workpapers (AU)
AO Statutory Reporter (AU)
AE Workpapers (AU)
AE Statutory Reporter (AU)
AE Practice Manager (NZ)
This Knowledge Base article is intended for users with a thorough knowledge of proxy servers. We recommend that these steps be performed by an IT professional.
If your business operates with a proxy server, you need to follow the steps in this article to be able to use the Live Services within Client Accounting module.
Open Windows Explorer (or My Computer) and navigate to your AE PM folder: \\SERVER\Central
Open the "ClientFrameWork.exe.config" using Notepad
Add following code after "</configSections>":
<proxy proxyaddress="http://Server:PORT" bypassonlocal="True" />
Save the changes you've made to the file and close it.