Ensuring Account Lookup receives data from the scheduled download
This support note applies to:
- AE Tax (NZ)
These instructions require technical expertise
Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.
In MYOB Accountants Enterprise (AE) Tax, you can set up a Scheduled Task to run each night to download data from the Internal Revenue Department (IRD). If the task is running successfully, however no data is being received, perform the following to identify and rectify the cause.