Error: "1429/OLE IDispatch exception code 0 from MYOB.Tax.TaxMan.Client.BusinessLogic: A remote side security..."

This support note applies to:

AO Tax (NZ)

Article ID: 35833

In MYOB Accountants Office Classic (AO Classic) when opening AO Classic via a workstation or Tax Manager, ie Return Preparation you may experience the following error:

"1429/OLE IDispatch exception code 0 from MYOB.Tax.TaxMan.Client.BusinessLogic: A remote side security - getpracticedefaultsettings (line 16) - taxtmlink"

To resolve this error you need to set up a workgroup for use with Tax Manager.

If you are running on a domain, this error can occur after you have rebooted the server. In this situation, to resolve the error you need to restart the Tax Manager Service.

To set up a Workgroup

For details refer to Microsoft KB 751525: Running the Samples in a Workgroup and Across Machines

To restart the Tax Manager Service

Follow the menu path: Start > Control Panel > Administrative Tools > Services. The Services window appears.
Right click the MYOB Tax Manager Service and select Restart. The service is restarted.
Log back into AO Classic. The error no longer occurs.