Error: "A network-related or instance-specific error occurred"
This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
These instructions require technical expertise
Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.
A network-related or instance-specific error occurred while establish a connection to SQL Server. The server was not found or was not accessible. Verify that the instance name is correct and that SQL Server is configured to allow remote connections.
There are two causes for this error:
- SQL services are stopped on the SQL server; or
- Incorrect server name in the lookup.xml.