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Error: "A receipt style has not been defined"

This support note applies to:

  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
Article ID: 29941

In MYOB Practice Manager (PM) you may experience the error "A receipt style has not been defined" in the Missing Document Styles window when opening the receipt data entry screen. You may also see the message "A document style must be selected" when posting receipts.

To resolve this error, setup a receipt style under document styles.

To add a document style
  1. From within Practice Manager, follow the menu path Maintenance > Maintenance Map > Documents > Document Styles. The Document Styles window appears.
  2. Select Enabled for Tax Receipt then place the cursor in the Word Template column.

  3. Click the ellipsis [...] button. The Select File window appears.

  4. Navigate to your receipt template and click Open. The location and file name of the template appears in the Word Template field.

  5. Ensure the Type is set to Client Receipt, then click OK.


Although you may not physically print receipts for your clients, you must have at least one Receipt template/style enabled to process receipts.
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