Error: "Could not find a folder for the supplied pathname" when starting Run CDSVizpost or launching compliance modules
This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
- AE Tax (NZ)
- AE Tax (AU)
In MYOB Accountants Enterprise (AE) you may receive the error "MYOB System Services. Could not find a folder for the supplied pathname" when starting Run CDSVizpost or launching compliance modules, for example Tax or MAS from AE.
The error can occur due to one of the following:
- The target line on the desktop icon for Run CDS VizPost pointing to the wrong location; or
- The incorrect configuration of the Tax or MAS items in Maintenance > User Defined > Configuration table.