Error: "Data files do not exist for the selected ledger..."

This support note applies to:

Workpapers (NZ)
AO Workpapers (AU)
AE Workpapers (AU)
AE MAS (NZ)
AE MAS (AU)

Article ID: 36909

In MYOB Accountants Enterprise (AE) or Accountants Office (AO) the following error "Data files do not exist for selected ledger \\<ServerName>\S6SYSTEM\S6CLIENT\<ClientCode>\DZZMP100" can occur when clicking on the Client Accounting tab for a client after a server migration has been performed or, where the MAS ledger has been moved or duplicated.

Where you have moved the database to a new server, or you have mapped the accounting products to a new location, the Client Accounting tab can no longer find the MAS ledger.

To resolve this issue, you'll need to contact MYOB Support and quote KB 36909 to run a utility for you to update AE MAS ledger configuration paths in bulk.

MYOB INTERNAL STAFF ONLY

Please speak to the Technical Services Team to organise for the CAConfigDataTool utility to be run to update all of the AE MAS ledger configurations.