Error: "Environment Error 26: A disk or network error occurred when accessing the database"
This support note applies to:
- AE Accounts (AU)
In MYOB Accountants Enterprise Accounts version 6.41 & 8.25 you may experience the error "Environment Error 26: A disk or network error occurred when accessing the database" when opening Client Compliance or Accounts.
This error appears where the user doesn't have access to the shared location where Accounts or Client Compliance is installed.
To resolve this error, map a network drive to this location using the following command:
MYOB INTERNAL STAFF ONLY:
Insert PR# 134909997008
SR# 134726549626