Error: "Error occurred when posting journal" when posting to AccountRight
This support note applies to:
- Workpapers (NZ)
- AO Workpapers (AU)
- AE Workpapers (AU)
Article ID: 37575
In MYOB Accountants Enterprise (AE) or Accountants Office (AO) Workpapers when posting transactions to an AccountRight file, you may experience the error "Error occurred when posting journal: <Journal Desc> with message: Error adding journal: TaxTransactionComponent_PostableAccountRequired".
To be able to post this transaction successfully, in the AccountRight file, ensure all the GST codes have the required linked accounts.
- Open the AccountRight file and from the Lists menu, select Tax Codes. The Tax Code List appears.
- Open the N-T code and enter the account codes for:
Linked Account for Tax Collected; and
Linked Account for Tax Paid.
The linked codes are entered. Click OK. The N-T tax code is updated.
When you create a new account in MYOB Workpapers, it automatically uses the Not Reportable (N-T) tax code for those accounts. If entering Tax Codes for the N-T tax code does not resolve the issue, repeat these steps for all other tax codes where transactions are posting from MYOB Workpapers.