Error: "Error: StructureMap Exception Code: 207 Internal exception while creating Instance PluginType..."

This support note applies to:

AO Tax (AU)
AE Tax Series 6 & 8 (AU)
AE Tax (AU)

Article ID: 38754

You're not able to start MYOB Tax SBR Sender Server after installing an updateIn MYOB Accountants Enterprise (AE) and Accountants Office (AO) Tax, if you experience any of the following:

Lodgment manager/activity statement obligation/agent reports homepage is blank,
Pre-fill manager is not showing any pre-fill report

And the MYOB Event Log show the error: "StructureMap Exception Code: 207 Internal exception while creating Instance PluginType MYOB.Tax.Sbr.SbrSender.Shared.DataAccess.IReferenceDataRepository"

To fix this issue, call support and quote KB 38754.

Make sure we have server access when you call Support.

MYOB Internal Notes:

Back up your Tax/AODBI/VPMSER database
This error indicates the database upgrade has failed.
1. Check the table - dbo.AF_DatabaseInformation in VPMSER/AEDB1/AODB1 for DbVersion:
  Tax (ProductId = 9) should be 252
  Framework (ProductId = NULL) should be 5.4.24.137.
  Check dbo.DatabaseInformation in AETAX1 (AOTAX1) has only one entry:
  ProductId = 1
  DbVersion = 134
  DatabaseStatus =3
To update the Framework version in dbo.AF_DatabaseInformation run AfDBUpgrade.exe from the \Central\Deploy folder.
To update the Tax (product 9) version dbo.AF_DatabaseInformation run MYOB.TaxHomepage.DbUpgrade.exe from the \Central\Deploy folder.
To update dbo.DatabaseInformation in AETAX1 run MYOB.Tax.TaxDbUpgrade.exe from X:\MYOBAE\AESQL\TAX\MYOB.Tax.TaxDbUpgrade where X:\ is the installed location.
In AODB1/AEDB1/VPMSER
1. right click - dbo.TaxSbrSender_ElsLodgementTracking> edit top 200 rows
2. In the ELS Tracking table highlight the healthchecks rows and delete.
3. Restart the SBR Sender. This will recreate the healthcheck rows.

If you have any more questions, contact Cavalry or SST