Error: "Exception from HRESULT: 0x800A175D"
This support note applies to:
- AO Practice Manager (NZ)
- AO Practice Manager (AU)
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
This issue can occur if you have not amended the sample Debtor Statement template before emailing the Debtor Statements.
To resolve this error in Practice Manager and to ensure that the template works with your version of Microsoft Office, open the template in Windows Explorer and update the template with your Practice Details and save the template changes.
You may see the following message when opening the template, click No if it displays.