Error: "Fail to Add document to Document Manager database Reason: Error executing SP"

This support note applies to:

• AO Document Manager (AU)
• AO Classic Document Manager (AU)
• AO Classic Document Manager (NZ)
• AO Document Manager (NZ)
• AE Document Manager (NZ)
• AE Document Manager (AU)

In MYOB Document Manager (DM) you may experience the following error message "Fail to Add document to Document Manager database Reason: Error executing SP".

This message appears when creating a document in DM using assignments, which you do not have the rights or permissions for, within the profiling screen .

MYOB recommends first speaking with your Practice Administrator to ensure that you have access to the assignment you are trying to use.

If you require further assistance, contact MYOB Support.