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Error :"Failed to load static billing details. MYOB.VPM.Billing.BillException ..."

This support note applies to:

  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
Article ID: 39149

In MYOB Practice Manager you may see the error "Failed to load static billing details.  MYOB.VPM.Billing.BillException This client does not have a default company set up" when invoicing a client.

This means that under the Client > Responsiblity tab, the Company field is blank.

To fix the issue select a company in the Responsibility tab.

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