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Error: "Field does not exist in database" when using Merge fields

This support note applies to:

  • AE Document Manager (NZ)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
  • AE Document Manager (AU)
Article ID: 31992

You may receive the error "Field does not exist in database" when using certain Merge fields. The fields affected are as follows:

  • Client Name
  • Employee Category
  • Aged Debtor 1 (appear with four decimal places)
  • Aged Debtor 2 (appear with four decimal places)
  • Aged Debtor 3 (appear with four decimal places)
  • Aged Debtor 4 (appear with four decimal places)
  • Aged Debtor 5 (appear with four decimal places)
  • Assigned To
  • Assignment Department
  • Assignment Office
  • Assignment Type
  • Client Department
  • Client Office
  • Client Partner
  • Code Right
  • Comment
  • Days Left
  • Due Date
  • End Milestone Date
  • End Milestone Description
  • Job Name
  • Job Note
  • Milestone
  • Milestone Status
  • Start Milestone Date
  • Start Milestone Description
  • Target Date
  • Budget Amount (appear with four decimal places)
  • Budget Left (appear with four decimal places)
  • Posted WIP (appear with four decimal places)
  • Total WIP (appear with four decimal places)
  • Unposted WIP (appear with four decimal places)

  • Assignment Partner
  • Assignment Manager
  • Alias Name
  • Alias Type

To resolve the issue with four decimal places appearing for Amount merge fields, refer to Resolution for using Smart Report Mail Merge fields for Debtor Letters

MYOB INTERNAL STAFF ONLY

Insert PR #1679020786

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