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Error: "MAPI System reports the following error: -1073741819"

This support note applies to:

  • AE Reporter (AU)
Article ID: 28492417

In AE Reporter, when clicking on the Email button you may receive the error "MAPI System reports the following error: -1073741819".

This issue occurs on Windows 10, 64-bit operating systems using Microsoft Office 2016 (64-bit) and affects the following file types:

  • .doc
  • .xls
  • .pdf

We're aware of this issue and we're working on a solution. To email the report, click Export and save the exported document to a memorable location on your computer. You can then create an email and attach the exported report.


Insert PR# 157310190272 

SR# 157111078832 

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