Skip to main content
Skip table of contents

Error: "No PDF found to process" when printing to PDF

This support note applies to:

  • AO Tax (AU)
Article ID: 33477

In MYOB Accountants Office (AO) Tax, you may experience the error "No PDF found to process" when printing a return or schedule to PDF format.

To be able to successfully print to PDF from AO Tax, run the atopdf_setup.exe file on each affected computer.

Follow the instructions below to see how it's done.

To install the ATO PDF application
If you are using MYOB AO in a Terminal Server Environment perform the following steps in install mode. For more details refer to Installing applications on a Terminal Server.
  1. Open Windows Exporer and navigate to the relevant location below:

    Installation typeLocation

    Where <ServerName> is the machine name of your server.

  2. Double-click on the atopdf_setup.exe file. The Installation window flashes and the message "Facsimile printing setup has been successfully enabled on this workstation" appears.
  3. Click OK.
JavaScript errors detected

Please note, these errors can depend on your browser setup.

If this problem persists, please contact our support.