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Error: "No PDF found to process" when printing to PDF

This support note applies to:

  • AO Tax (AU)

Article ID: 33477

In MYOB Accountants Office (AO) Tax, you may experience the error "No PDF found to process" when printing a return or schedule to PDF format.

To be able to successfully print to PDF from AO Tax, run the atopdf_setup.exe file on each affected computer.

Follow the instructions below to see how it's done.

To install the ATO PDF application

If you are using MYOB AO in a Terminal Server Environment perform the following steps in install mode. For more details refer to

Installing applications on a Terminal Server

.

  1. Open Windows Exporer and navigate to the relevant location below:

    Installation type

    Location

    Network

    \\<ServerName>\MYOBAO\AOSQL\Tax\Setup

    Standalone

    C:\MYOBAO\AOSQL\Tax\Setup

    Where <ServerName> is the machine name of your server.

  2. Double-click on the atopdf_setup.exe file. The Installation window flashes and the message "Facsimile printing setup has been successfully enabled on this workstation" appears.

  3. Click OK.