Error: "No PDFs found to process using master file: C:\Users\Administrator\AppData\Local\Temp\\FAX_TEMP\FAXMST.INI"
This support note applies to:
- AE Tax Series 6 & 8 (AU)
- AE Tax (AU)
In MYOB Accountants Enterprise (AE) Tax when you print PDFs you may experience the error:
"No PDFs found to process using master file: C:\Users\Administrator\AppData\Local\Temp\<UserName>\FAX_TEMP\FAXMST.INI".
To overcome this error, you need to install the atopdf_setup.exe file on each affected computer. The file is located in the SOL64\setup folder.
If this issue persists, please have your IT professional create an exception in your anti-virus on access/real time scanner for the c:\users folder on each machine affected. As anti-virus is denying write access to the FAXMST.INI file.