Error: "\\......path not found (Server may be off line)" opening an AE Tax ledger after updating
This support note applies to:
- AE Tax (NZ)
These instructions require technical expertise
Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.
In MYOB Accountants Enterprise (AE) when opening any tax ledger (for example, TRS, TTS or EFS) you may experience the error "\\......path not found (Server may be off line)".
This occurs when SRDAL cannot read the database and often occurs after a previous version of SRDAL is uninstalled and the latest version is installed.
To resolve this error update the SRDAL configuration with the SQL Server details.