Error: "PDF Manager.exe has stopped working"
This support note applies to:
- AE Document Manager (NZ)
- PDF Manager (AU)
- AE Document Manager (AU)
- PDF Manager (NZ)
You may get the error "PDF Manager.exe has stopped working" when opening MYOB PDF Manager after importing or printing documents to PDF Manager.
We've fixed this issue in PDF Manager version 1.7.
See the Australia or New Zealand the my.MYOB product downloads page to download the latest release.
MYOB INTERNAL STAFF ONLY
Insert PR #16314710139
Here's the workaround before the in version 1.7.
You can't print this document to MYOB PDF Manager. To save the document into Accountants Enterprise Document Manager (AE DM) or Accountants Enterprise Practice Manager (AE PM), right-click on the PDF in Windows Explorer and go to Send to > MYOB Share it or Save With Contact Send To.