Error: Run time error "2147467259 (80004005)" when performing the Roll Forward at Client Level in Reporter

This support note applies to:

• AE Reporter (NZ)
• AE Reporter (AU)

In MYOB Accountants Enterprise (AE) Reporter, when performing a roll forward at Client Level you may experience the error:

"Run time error 2147467259 (80004005).
The changes you requested to the table were not successful because they would create duplicate values in the index, primary key, or relationship. Change the data in the field or fields that contain duplicate data, remove the index, or redefine the index to permit duplicate entries and try again".

We've addressed this issue in MYOB AE Reporter 3.4.

Head to the my.MYOB Product Downloads page, Australia or New Zealand to download the latest release.

If you're experiencing this error when rolling forward at Practice level, refer to Error: "Run time error 2147467259 (80004005)..." when performing the Roll Forward at Practice Level in Reporter.