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Error: "System.NullReferenceException Object reference not set to an instance of an object"

This support note applies to:

  • AE Practice Manager (AU)
Article ID: 31265

If you receive the error System.NullReferenceException Object reference not set to an instance of an object accessing AE Practice Manager after an upgrade, you may be missing a file Lookup.xml which is normally located within the Deploy folder.

To resolve, please contact Support with the name of your server and database name and quote KB 31265.



s/r 1502063061 

You will need to edit a copy of a lookup.xml file which is normally located under their Program Files>MYOB>Central>Deploy folder on the server, you need to add their server name and database name before emailing to client as below, the fields to edit are in bold;

<?xml version="1.0" encoding="utf-8" ?>


<ConnectionString Key="0" String_Value="Data Source=SERVERNAME;Database=VPMSER;User ID=VPMUSER;PWD=BelfrY18">

<Description>VPMSER on SERVERNAME</Description>



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