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Error: "The server principal 'vpmuser' is not able to access the database AETAX1" running Tax reports in AE Practice Manager

This support note applies to:

  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
  • AE Tax (AU)

These instructions require technical expertise

Make sure you know what you're doing and are using one of the products listed. If you're not sure, ask your IT professional or MYOB.

Article ID: 23221

In MYOB Accountants Enterprise (AE) you may experience the message "MYOB.DAL.DalException - The server principal 'vpmuser' is not able to access the database AETAX1 under the current security context" when running Tax Smart Reports within AE Practice Manager.

To resolve this message run the Create User.sql script over the AETAX1 database.

Please ensure you taken a backup of the database before running any scripts and all users have exited the application.

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