Error: "Update license (API status code 422) unprocessable entity"
This support note applies to:
- AO Workpapers (AU)
- AO Statutory Reporter (AU)
- AE Workpapers (AU)
- AE Statutory Reporter (AU)
Article ID: 38700
In MYOB Accountants Enterprise (AE) and MYOB Accountants Office (AO) users may experience the error "Update license (API status code 422) unprocessable entity" when creating a new MYOB AE/AO Ledger or when migrating from one of the following ledgers:
- AE Accounts
- AE MAS
- AO Classic General Ledger (AO GL)
If you are experiencing this error, contact us and quote KB 38700.
MYOB Internal Notes:
This error occurs when MYOB Essentials Cashbook has not been removed from list of Assets on the Account and MYOB AE/AO Ledger has been installed.
To resolve this error you will need to upgrade MYOB Essentials Cashbook to MYOB AE/AO Ledger on the Account in Archie.