This support note applies to:
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AE Practice Manager (NZ)
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AE Practice Manager (AU)
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Solution 6 (now MYOB)
Article ID: 31640
You may receive this error 'VPM Save with Contact Addin - The operation failed' when saving an email to MYOB AE Practice Manager (AE PM) > Client > Documents tab, you may also receive 'The document link could not be opened' when trying to open the document.
To resolve, remove any characters for example, - or / in the subject line of the email.