Error: "You are not logged into AccountRight" when configuring an AccountRight file

This support note applies to:

• AO Statutory Reporter (AU)
• AE Statutory Reporter (AU)
• AO Statutory Reporter (NZ)
• AE Statutory Reporter (NZ)

In MYOB Client Accounting, when configuring an AccountRight file you may experience the error "You are not logged into AccountRight ". This occurs if the system doesn't recognise the login details in MYOB AE/AO or if this information is missing.

To be able to configure these files, enter your practice my.MYOB Login details in Maintenance > Maintenance Map > Online > Practice my.MYOB settings within AE/AO.

For further details, refer to Entering Practice my.MYOB Settings and employee my.MYOB logins