Exporting the lodgment session log from Corporate Compliance
This support note applies to:
- AO Corporate Compliance (AU)
- AE Corporate Compliance (AU)
Article ID: 36063
In MYOB Corporate Compliance when you receive an error during a lodgment session you may be requested by MYOB Support Team to provide a copy of the session log.
Following is the process to export your session log to PDF or Word for provision to MYOB Support.
To export the session log
- Open Corporate Compliance and click the Lodgement module in the Task Pane.
The Lodgement module opens. - Click Session Logs tab.
The Session log tab displays. - Highlight the relevant session log and click View session log under the Lodgement heading in the Task Pane.
The session log displays. - Click Export Document.
The Export window opens. - Navigate to and select a relevant location for the document.
The location is selected. - Type a name in File Name, choose type PDF or Word in Save as type and click OK.
- Create a support request online and attach this file. Once you've completed the support request, you'll get a confirmation email, and we'll get back to you with a response as soon as we can.
