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Finding the user login information

This support note applies to:

  • AO Tax (NZ)
  • AE Statutory Reporter (NZ)
  • Workpapers (NZ)
  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AO Tax (AU)
  • AE Workpapers (AU)
  • AE Statutory Reporter (AU)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
  • AE Tax (NZ)
  • AE Tax Series 6 & 8 (AU)
  • AE Tax (AU)
Article ID: 37295

In MYOB Accountants Enterprise (AE) and Accountants Office (AO) when you log in the system it remembers your last successful login details for the next time.

To locate where this information is stored, navigate to the following path:


Each user will have their own settings.

If the users UserSettings.xml is missing information the software should retrieve the login from HKEY_CURRENT_USER\SOFTWARE\VB and VBA Program Settings\CentralConnection\Login


SR# 116459706351 

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