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Identifying unallocated cash amounts and allocating these entries

This support note applies to:

  • AO Practice Manager (NZ)
  • AO Practice Manager (AU)
  • AE Practice Manager (NZ)
  • AE Practice Manager (AU)
Article ID: 34390

Towards the end of the month, you may want to identify if there is any unallocated cash receipt amounts and then allocate these amounts, if applicable. You will need to run an Aged Debtor report to identify any unallocated cash amounts.

To identify unallocated cash amounts
  1. Open Reports > Debtors > Aged Debtors > Aged Debtor By Company - Partner Detailed.
  2. Run this report and check the unallocated cash column on the report to identify which clients have unallocated receipts.
  3. To review the amounts, highlight or open the client from the Find Clients search window and select the Debtors Ledger from the TASKS bar.
  4. From the Debtors Ledger window, select Ledger from the TASKS bar to see the unpaid and unallocated items.
  5. To allocate a receipt, for each receipt to allocate against the same or other invoices, highlight the Invoice and the Receipt entry and click the Allocate button.

    If the Invoice and Receipt are not listed consecutively on the screen, hold the CTRL key whilst you use your mouse to select each of the entries. For example, the Invoice and the Receipt.
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