Important information for making registry edits and file changes

This support note applies to:

AO Tax (NZ)
AE Statutory Reporter (NZ)
Workpapers (NZ)
AO Practice Manager (NZ)
AO Practice Manager (AU)
AO Workpapers (AU)
AO Statutory Reporter (AU)
AO Tax (AU)
AE Workpapers (AU)
AE Statutory Reporter (AU)
AE Document Manager (NZ)
AE Practice Manager (NZ)
AE Practice Manager (AU)
Timecost (AU)
AE System Release (NZ)
AE System Release (AU)
AE Reporter (NZ)
AE Reporter (AU)
ProfitOptimiser (AU)
Profiles (AU)
PMA (NZ)
PMA (AU)
PDF Manager (AU)
AE Document Manager (AU)
AE MAS (NZ)
AE MAS (AU)
Leased Assets (AU)
AE Investments (AU)
Insolvency Old (AU)
Insolvency (AU)
FBT (AU)
AE Tax (NZ)
CRS (NZ)
CRS (AU)
AE Central Database (NZ)
Cashbook (AU)
AE Assets (AU)
AO Classic Tax (AU)
AO Classic Practice Management (AU)
AO Classic General Ledger (AU)
AO Corporate Compliance (AU)
AE Assets (NZ)
AE Tax Series 6 & 8 (AU)
AE Tax (AU)
AE Corporate Compliance (AU)
AE Accounts (AU)
PDF Manager (NZ)
ProfitOptimiser (NZ)
AO Classic (NZ)

Article ID: 35308

MYOB recognises that there may be circumstances in regards to MYOB software where you are required to edit the Windows Registry or perform modification of certain files.

In these cases, MYOB advises first to take a backup of the affected area prior to undertaking the changes and then rename items rather than delete items such as keys, strings or files.

Failure to do so may result in damage to MYOB software or, in extreme cases, the Windows Operating System itself.

MYOB recommends that you have these types of processes carried out by an experienced and qualified IT professional. MYOB cannot be held responsibile for any data loss, system issues or loss of functionality incurred due to performing these processes.

Maintenance and backup regimes are outside of the responsibility of MYOB as a software provider and should be carried out by an experienced and qualified IT professional.