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Incorrect reference number displayed when creating documents in the Mail Merge wizard

This support note applies to:

  • AO Document Manager (AU)
  • AO Document Manager (NZ)
  • AE Document Manager (NZ)
  • AE Document Manager (AU)
Article ID: 38681

In MYOB Document Manager (DM) when using the Mail Merge Wizard to create an Email with the Word document attached to the email, you may experience that the reference number on the document created incorrectly displays as 0_1.

The reference number located in the clients Document tab is correct.

MYOB is investigating this issue.



Internal Notes:

Insert PR# 110878391259


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