Issues when opening, creating or exporting workpapers from AO GL and Office 2013

This support note applies to:

  • AO Classic General Ledger (AU)

Article ID: 35778

When opening a workpaper from AO, a blank spreadsheet will open. Additionally, when trying to create a new workpaper by copying and existing one or export a workpaper, a fatal error occurs.

MYOB has identified this as a known issue with Accountants Office and Office 2013 and will be rectified in a AO 16.0.3.

See also system requirements.