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Location of Datasafe Backups after installing AE Tax 8.25 or 6.41

This support note applies to:

  • Timecost (AU)
  • Profiles (AU)
  • AE Tax Series 6 & 8 (AU)
Article ID: 36321

When opening Datasafe for the first time after upgrading to MYOB Accountants Enterprise (AE) Tax Release 8.25 or 6.41 you will notice that the list of "Current Online Backups" will be blank. This is because the AE Tax 8.25 and 6.41 releases are being used to make this suite of MYOB products compatible with Microsoft Office (MS Office) 2013.

One of the prerequisites of the MS Office 2013 compliance was the to move away from using Microsoft Access 2007 (MS Access) and make MS Access 2010 the minimum version required to run some of the base features of the suite.

This change meant that all .MDB MS Access files were either upgraded to or replaced with .ACCDB MS Access files.

As Datasafe used the .MDB file structure and the Current Online Backups listing displayed these .MDB files, this meant that when the .MDB files were replaced that therefore the .MDB database that held the list of Current Online Backups was also replaced. 

This was done so that Datasafe could now start to use the .ACCDB file structure and the Current Online Backups listing will be able to display .ACCDB files making it compatible with MS Office 2013.  This is why the Current Online Backups listing is cleared. 

Your .MDB Datasafe backups are safe and can be accessed. It was only the list of backups that was cleared.  The backup file and folders themselves are still resident in the files structure.  However these file cannot be restored or viewed through Datasafe.  To restore a historical backup (i.e. prior to the install of AE Tax 8.25 or 6.41), you need to reinstall a version of MYOB prior to these releases.Datasafe will continue to function as it did prior the upgrade and will create a new list from the first backup taken after the upgrade.

It will be necessary to reconfigure the Options in Datasafe as these will have been restored to default.  This includes:
  • Performing a backup on start-up if the database has not backed up in the last 'x' days
  • The number of backups in a regular backup cycle
  • Email notification of successful backups

For further information refer to the MYOB Release Note and Installation Guide which is available from the my.MYOB Product Downloads page, Australia.

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