Message: "No businesses found" when accessing the Accounting Dashboard
This support note applies to:
- AO Document Manager (AU)
- Essentials Cashbook (AU)
- AO Practice Manager (AU)
- AO Statutory Reporter (AU)
- AO Workpapers (AU)
- AO Statutory Reporter (AU)
- AE Workpapers (AU)
- AE Statutory Reporter (AU)
- AE Practice Manager
- AE Document Manager (AU)
In MYOB Accountants Enterprise (AE) or Accountants Office (AO) Live when clicking on the Accounting tab to open the Accounting Dashboard the following message may display "No businesses found".
To resolve this and have the businesses display for this user you will need to go through the process to update the online access to your company files and this is done from the my.MYOB website.
The following instructions will step you through this process.