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Message: "Open File - Security Warning" with Office 2016 and ShareIT

This support note applies to:

  • AO Document Manager (AU)
  • AO Document Manager (NZ)
  • AE Document Manager (NZ)
  • PDF Manager (AU)
  • AE Document Manager (AU)
  • PDF Manager (NZ)
Article ID: 38007

When using the Document Manager or PDF Manager ShareIT feature with Office 2016, you may experience the warning "Open File – Security Warning. We cannot verify who created this file.  Are you sure you want to run this file?".

To complete the required process

Click Run or OK. The operation should complete as expected.

This is a Windows settings. Please contact your IT if you want to change the settings.

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