Message 'Paragraph total does not match the bill total. Check your total in Bills Paragraphs'

This support note applies to:

• AO Practice Manager (NZ)
• AO Practice Manager (AU)
• AE Practice Manager (NZ)
• AE Practice Manager (AU)

When you reverse a bill and try to post it without going into Stage Three of the Billing Wizard to confirm the reversal amounts, a Post Bill Error message displays:

'Paragraph total does not match the bill total. Check your total in Bills Paragraphs'

Once you select a bill to reverse, it creates a draft bill under the Draft Bills section of the Bills tab.

To finalise the bill, you need to open the draft bill and click the Bill Paragraphs icon (3^rd icon from left) and click OK to confirm the reversal amount and then post the bill.