This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
Error 'The Time Processing Period is not set-up. Contact the Administrator' may appear when accessing timesheets or there are no days display to select when creating a new timesheet.
This means there are no current accounting periods available in the system in order to create a new timesheet for the required date.
The Time Processing Set-up screen within Practice Manager is used to add and maintain the Accounting Periods for use and selection within Timesheets. To setup, select Maintenance > Time Setup > Processing Time Setup, click the [+] sign on the relevant Accounting Period from under Description, click into the blank record row and select the relevant Time Processing Category (for example, Daily) from the drop-down list and click Add.
You will need to have enough security rights to access this area.
To setup a Time Processing Period, refer to Processing time setup (AE)