This support note applies to:
- AE Practice Manager (NZ)
- AE Practice Manager (AU)
In MYOB Accountants Enterprise (AE) Practice Manager when entering timesheets, if you complete a timesheet entry line but forget to put in a task or if you select the incorrect task, when you go back to enter or correct the task code, no tasks are available to select from the drop-down list.
This issue can occur when a client has an assignment with a closed job and no current job open.
The workaround is to zero out the line and re-key in again or you can create a new job on the client.
MYOB INTERNAL STAFF ONLY
Problem # 12670966051
Some clients don't have a default task code, so only happens on certain clients